{"id":707,"date":"2020-07-03T04:21:08","date_gmt":"2020-07-02T18:21:08","guid":{"rendered":"https:\/\/portfolio.lizmoffatt.com\/?page_id=707"},"modified":"2023-12-29T11:58:36","modified_gmt":"2023-12-29T01:58:36","slug":"training","status":"publish","type":"page","link":"https:\/\/portfolio.lizmoffatt.com\/training\/","title":{"rendered":"Training"},"content":{"rendered":"\t\t
After the success of our formal showcase (see case study below) the team were invited by the Chief Customer Officer to speak at the upcoming internal conference. The main focus of the presentation was a live demo of the MVP.<\/p>
The aim of the masterclasses was to provide an overview of Human-Centred Design to students on courses including Interactive Design and Visual Communication.<\/p>
Some examples from the topics in both sessions include:<\/p>
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Both sessions had a Q&A session at the end to allow the students to ask questions to clarify and deepen their understanding.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
Students were able to understand, at a high level, what HCD and Design Thinking are as well as understanding more about design research methodologies and application.<\/p>
The emphasis on research was particularly important to the Interactive Design students who were at the beginning of their course and had just been given their design challenge for their coursework.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
Each time I teach a group about HCD I surprise myself with being able to draw on better and better examples – examples that illustrate the point and catch the audiences attention. Some are examples I see online, images of bike paths with powerlines in the middle of them etc, but often I\u2019m able to share examples of things I\u2019ve noticed in my day-to-day life (e.g a soap dispenser that is located so far across the basin that it would be near impossible for someone in a wheelchair to reach.) Taking the time to notice, and think about what I notice, helps me see the world from different vantage points. I believe this helps make me a better designer.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
HCD and Design Thinking were still relatively new to the organisation and there were only a small number of people skilled in this area. The Customer Experience Design Team were often called upon for large immersive projects meaning that teams with smaller ad hoc challenges weren\u2019t always able to get the support they desired. A short, half day, course was developed to provide people with an overview of, and first hand experience working with, HCD and Design Thinking so they felt more equipped to use these approaches in their day-to-day work.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
People were able to understand, at a high level, what HCD and Design Thinking are as well as understanding how & when to use them<\/p><\/li>
Additionally, creating a safe environment for people to explore HCD and Design Thinking allowed space for participants to find a new perspective on an old problem<\/p><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t