How to write better surveys
If you’re a a solopreneur, Coach or, Consultant who wants to get feedback from their clients or test out a new idea, read this.
When unconscious bias isn’t so unconscious
We all have unconscious bias. Here’s how a bus ride in LA helped me see some of my own.
Tell me why the customer cares about that
Step into the customers’ shoes and see the world through their eyes for a moment and you might discover something new.
I acknowledge the traditional custodians of the lands and waterways in which I work.
I pay my respects to elders past, present and emerging.